Managing the zoo for profit

The one thing that has never changed in all my years helping taxi business owners all around the world, has been hearing owners complain about the people who work for them. They complain because their drivers and dispatchers don’t do things the way they would do it themselves. The unfortunate reality is that complaining about […] Read more »

Hey, how are things supposed to be done around here?

A lot of taxi business owners get no performance from their drivers and dispatchers because there’s no plan in their taxi business. No program. As in “Hey, how are things supposed to be done around here?” If you ever had a job, you’ve asked it when you have first reported to a new job at […] Read more »