[Taxi News]: New D.C. Taxicab Chief Wants Drivers To Become Ambassadors

Washington taxi drivers soon may have a new word in their job description: ambassador. In his first interview since his appointment as interim chairman of the D.C. Taxicab Commission, Eric Rogers said professional cabbies must improve their customer service in order to compete with cheaper ride-hailing alternatives such as Uber, Lyft, and Sidecar. Read more »